Legal
Terms
Last updated [DATE]
Draft for JRS to approve. This wording is a starting point, not legal advice. It must match the website's actual forms, tools, booking process, payment terms and guarantee. Please check it, fill in the [brackets] and have it reviewed before the site goes live.
About these terms
These terms cover your use of this website, which is run by JRS Plumbing & Heating Midlands Ltd, company number [COMPANY NO.], registered office [REGISTERED OFFICE]. They also summarise how bookings, prices and guarantees work. By using the website you accept them.
Information on this website
The information here is a general guide to our services. It is not a quotation or an offer. Attendance times depend on location and availability, and same-day attendance is subject to availability.
Bookings and prices
- You tell us the problem and your postcode.
- We explain the attendance charge that applies and arrange a visit.
- We assess the problem and agree the repair price with you before any repair work goes ahead.
- We complete and test the agreed work and give you an invoice.
[£49 call-out price to go here once JRS confirms the wording, VAT and any overnight charge] The call-out charge is for attending, not the price of a repair, and a different rate may apply out of hours. [What the call-out charge covers, VAT, and any out-of-hours or emergency rate, to confirm] Any parts are explained and agreed with you before work starts. [How parts are charged, to confirm]
Payment
[Payment methods accepted and when payment is due, to confirm]
Guarantees and warranties
Our workmanship guarantee covers the work we carry out for [standard guarantee period, to confirm]. [What the guarantee covers and excludes, to confirm] Products and parts we fit are covered by their manufacturer's warranty. [How JRS handles a product fault, to confirm] Any guarantee is in addition to your statutory rights and does not affect them.
Gas and electrical work
Gas work, including boiler work, is carried out by a Gas Safe registered subcontractor, and electrical work by a specialist electrical subcontractor. JRS does not carry out gas or electrical work itself. [Subcontractor business details, to confirm]
Using this website
You may view and print pages for your own use. Please do not copy the content or photos for any other purpose without our permission. Do not misuse the website or the callback form.
Links to other sites
Links to other websites, such as Google and WhatsApp, are for your convenience. We are not responsible for their content.
Our liability
We try to keep the website accurate and available, but we cannot promise that it always will be. Nothing in these terms limits any liability that cannot be limited by law, or affects your statutory rights.
Law
These terms are governed by the law of England and Wales.